RSSArchive for April, 2009

Big TV’s ‘Express’ service to address customer queries

Big TV’s ‘Express’ service to address customer queries

Source: Indiantelevision.com MUMBAI: In a bid to offer uninterrupted viewing of IPL matches and elections, Big TV has announced the launch of the company’s Premium Express service to tackle their customers’ queries within two hours. “With a focus on IPL and elections leading to an increased TV viewership till midnight, we have put in place a customer service team and process framework. We will expedite our installation turnaround timelines at a marginal premium of Rs 250. We guarantee addressing all customer complaints within two hours of its registration with us,” avers »»» 

Reliance Big TV plans to divest 49% in DTH arm

Reliance Big TV plans to divest 49% in DTH arm

Source: Business Standard To expand its services in the five-player private direct-to-home (DTH) market, Reliance Big TV Ltd, the promoter of Big TV DTH services of the Reliance ADA Group, plans to sell up to 49 per cent to foreign private equity companies and global DTH players. According to sources, a clutch of leading private equity companies like the Carlyle Group, Sequoia Capital, KKR and US-based DTH firm Direct TV are said to be in talks with Big TV, which launched in August 2008. The company expects to close the deal this quarter, sources close to the development said. Investment banking »»» 

DTH players welcome Trai’s proposal on tariff regulation

DTH players welcome Trai’s proposal on tariff regulation

Source: Business Standard Direct-to-home (DTH) operators and broadcasters are divided over broadcasting regulator Telecom Regulatory Authority of India’s (Trai) proposal of fixing DTH tariffs, with the latter opposing the move saying that market should be allowed to decide that. While DTH operators say that tariff structures need to be rationalised by the Trai, which also regulates the DTH industry, broadcasters feel the move would be counter-productive. “There is an urgent need to establish an effective and transparent tariff regime in order to support the orderly growth of the broadcasting »»» 

Dish TV eyes Rs 12.5 bn revenue in FY’10

Dish TV eyes Rs 12.5 bn revenue in FY’10

Source: Indiantelevision.com NEW DELHI: Dish TV is targeting a revenue of Rs 12.5 billion for the fiscal ended 31 March 2010, a jump of 70 per cent from the earlier-year period. The leading DTH service provider also plans to mop up 2.5 million subscribers during the course of the year, taking its customer base to 7.5 million. As reported first in Indiantelevision.com, Dish TV had added two million subscribers for the previous fiscal to become the first Indian DTH operator to cross the five-million mark. “We are looking at a subscription revenue of Rs 9.6 billion. Including carriage fee, »»» 

Videocon to start DTH services on May 1

Videocon to start DTH services on May 1

Source: The Hindu Business Line NEW DELHI: Diversified business house Videocon Group is making an ambitious foray into the direct-to-home services with plans to garner one crore subscribers in the next six years. The group, which made an announcement of Rs 1,000 crore for the DTH venture earlier, made a soft launch of its ‘Videocon D2H’ services last evening in Macau in front of its 2,500 dealers, who where specially flown in there. “The full commercial roll-out will start from May 1. In the first year, we are looking at 15 lakh subscribers and add similar number every year. The target »»» 

India’s BSNL & Smart DigiVision launch IPTV in Chennai

India’s BSNL & Smart DigiVision launch IPTV in Chennai

Source: iptv-news.com Indian telco Bharat Sanchar Nigam Ltd. (BSNL) has launched an IPTV service called ‘MyWay BSNL’ in the city of Chennai (Tamil Nadu state) in association with Indian firm Smart Digivision, according to reports in local newspaper The Hindu. The new service offers over 150 linear channels as well as video-on-demand and music-on-demand libraries, and a parental lock to block certain content. BSNL adds that in the near future it plans to introduce features such as the ability to pause live TV. Customers can either rent the set-top box required for INR 50 (US$ 0.99) »»» 

Tata Sky to cool down summer with interactive services

Tata Sky to cool down summer with interactive services

Source: Indiantelevision.com NEW DELHI: Tata Sky has lined up a host of interactive services during the summer season to grow its subscriber base. Named as ‘Special summer bonanza’, these interactive services are targeted towards kids, women and IPL fans. Says Tata Sky chief marketing officer Vikram Mehra, “With the summer holidays just around the corner, parents are looking for activities that could keep their children occupied in a more fun and learning way. We at Tata Sky have always strived to provide the best family entertainment and are thrilled to offer our subscribers a host of activities »»»